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Value Proposition
The New Science of Fixing Things will work with you
to improve your company's technical problem solving
skills by focusing on product performance and reliability.
Our work will remain narrow in scope, but we are keenly
aware of how to make the greatest positive impact in
the shortest time.
We know how to solve technical problems quickly. We
know how to capture that knowledge. Because of our association
with thought leaders in the field of learning and development,
we know how to effectively teach others to do what we
do.
We are an international company. Because of our exposure
and interest in cultural differences, we know how to
get small groups that work internationally to work together.
We know how to assemble those groups, not just for short-term
tactical needs, but for meeting strategic objectives
with respect to knowledge-capture, and using that knowledge
to competitive advantage.
Because of our work with senior executives from engineering,
manufacturing, finance, and logistics, we know how to
maintain a narrow focus, while integrating what we do
with principles of lean manufacturing, cost control,
human resources, and, ultimately, the value your customers
demand. The New Science of Fixing Things will keep our
focus on product performance and reliability, and our
tactics in phase with your business strategy. We will
never put our strategic goals ahead of yours. We know
that we can best meet our strategic needs by continuing
to advance our ability to do what we do best; solve
problems fast, improve our technology and deliver it
to you faster and better, asking you to help with delivery.
That is our value proposition.
Our goals are to:
- Train and develop professional technical problem
solvers
- Work with you to do it faster to expand depth and
reach
- Build an effective knowledge capture system
As we meet those goals, we will keep these facts in
mind:
- Adults learn best in small groups with multiple
skill sets
- System level problems cannot be addressed by working
in functional silos
- E-FAST is a powerful tool that leads to effective
tactics when used by a team trained to work at the
systems level
- Blended learning is the best way to maximize learning.
It combines E-Learning, pre-learning, coaching and
classroom training.
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