the New Science of Fixing Things
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All truths are easy to understand once they are discovered; the point is to discover them.

-Galileo

 
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access d-TOOLS e-Learning Chapter 1, lots of free articles and other downloadable resources including TNSFT Reference Trifolds, the Glossary translated into various languages, special-purpose Graph Papers and Excel Workbooks.

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  Articles for purchase  
 

The Art and Science of Fixing Things
Price: $35 by David Hartshorne and John Allen

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The framework developed in this paper more thoroughly describes the actual cognitive process involved in fixing machines than any of the individual methodologies generally taught. It is closely related to the scientific method, but focuses on the specific application of improving machine performance and reliability. Rather than describing a detailed prescriptive methodology, we have described fundamental principles that have been well researched. These principles should be strategically and tactically embedded in the process of improving machine performance and reliability, whether the objective is refinement, redesign or reengineering.
 
  Glossary  
 

English Glossary

A useful glossary explaining key terms used in the strategy, tactics and tools of diagnosing machine performance and reliability. Other languages available in the Members' Area.

Download 'English Glossary'