Overview of Training Program
The New Science of Fixing Things offer blended learning
designed for engineers with responsibility for process
performance, product performance and reliability, who have
too much to do
and too little time to do it in. The material is
also for professional problem solvers such as Six Sigma Master
Black Belts who would
like to learn how to be the best in the business.
Classes and Workshops are run by founders David Hartshorne
and John Allen. These fast-paced seminars teach the
lessons they have learned in their careers as professional
problem solvers
working on planes, trains and automobiles, and everything
in between! The seminars will excite engineers and
technical people, as well
as Engineering and Quality directors as they delve
into the principles of good strategy, tactics and
sound technical models to fix things…fast.
The material is supported by real-life case examples
and includes both exercises and workshops for the participant.
There are three
elements to the TNSFT blended learning program:

| The Analytic Logic Map shows how all problems are solved
based on causal explanation. The seminars teach the tactical
implementation of the Topographic Diagnostic strategy. Diagnosis
is the process of deriving causal explanation from behavior
in terms of function and structure, and is the inverse of
simulation. Click
here for a full explanation. |
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Diagnostic Tools (d-TOOLS) provides self-paced learning in approximately six hours online, delivered in short chapters to maintain interest and optimize learning. By teaching
this material online, we are limiting the use of expensive
classroom time for training in tactical development
and execution.
Self-paced online learning has several distinct advantages
over the classroom:
- Consistent and professional delivery
- Student testing, monitoring, and college credit in some
cases
- Translation to other languages, while maintaining consistent
delivery
And not the least of which is the efficiency and
cost: about 25% of the cost of the classroom. Two hours of
high quality self-paced training can replace eight
hours of classroom time,
leaving the classroom for tactical discussions and
development.

Convergent Diagnostics for Variation
Reduction (CDVR) is a three-day class all about the best tactics
for tracking down sources of variation in manufacturing,
and finding and removing
the causes of well-hidden chronic problems. The
tactics
are built on the years of practice that have earned
David and John reputations
as great problem solvers. Participants are able
to attend public CDVR events, and they are delivered
at client premises. CDVR has
also been tailored for corporations who wish to
maximize case relevance and deliver it using their own trainers.
How Stuff Really Works (HSRW) is the lab-based class for product
performance and reliability improvement, where we teach participants
how to rapidly decompose and understand machine behavior. Classes
are divided into teams of three, and each team provided with
mechanical and electromechanical devices to test plus software
and instrumentation for data acquisition. The class, taught
by TNSFT over the course of four days, is limited to 24 attendees.
Participants are able to attend public HSRW events, and they
are delivered at client premises.


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