the New Science of Fixing Things
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Most of the fundamental ideas of science are essentially simple, and may, as a rule, be expressed in a language comprehensible to everyone.

-Albert Einstein

Learn About Our On-Line Learning

The purpose of analytic tools in diagnosis is to improve deductive ability through “revelation of the complex, not complication of the simple,” as described by Edward Tufte. Good graphics and proper analysis can make properly chosen information quite revealing, and exciting.

“Revelation of the complex” is what we do and teach at The New Science of Fixing Things; teaching tools is part of that.

At the New Science of Fixing Things, we work with Oxygen Education, www.o2ed.com an award-winning learning development company, to teach diagnostic tools online. The chapters are graphically pleasing, interactive, simple, and effective. The learner is empowered to review, give themselves short tests, and skip parts already understood. The learner is in control of the pace and schedule.

The online chapters can stand alone, or be taken in preparation for Convergent Diagnostics for Variation Reduction and How Stuff Really Works which are dedicated to the art of good tactics and solving tough problems fast.

Each chapter will emphasize how to effectively apply the tools in the context of diagnosis, covering:

  • Tool Description
  • Why Use it in Diagnosis?
  • What NOT to use it for
  • Common presentation pitfalls that must be avoided
  • Manual and Spreadsheet Plotting Procedure
  • Interpretation—Things to look for
  • Examples encountered

You can find out more about d-TOOLS and try out Chapter 1 in the Learning Center.

View Online Module Details