Overview of Training Program

A New Workshop from The New Science of Fixing Things

The New Science of Fixing Things continues to deliver effective methods to train clients to do what we do; solve tough problems, reduce scrap, and improve machine performance and reliability. d-TACTICS is now integrated into our training series:

Like all our training, d-TACTICS is a project-based workshop, best with six to eight small teams. With as many as three instructor-coaches, each team gets plenty of time to practice in the factory or lab during the workshop. This is much better then the usual practice of being turned loose after many days in a classroom, returning weeks later for an interview. We are there from start to finish. Like you, we expect projects to be completed at the end of training. If not, then we will make arrangements to work with you until they are, with each attendee earning certification.

d-TACTICS Learning Objectives

  • Ask and answer basic diagnostic questions using appropriate graphical tools
  • Plan, make efficient observations and present results using Matryoshka Process Characterization
  • Interpret the results to determine which factors may be important, and which are definitely not to the Process Behavior

We have practiced and taught classes about diagnosis of machine and process performance and reliability problems for over 20 years. No techniques are powerful enough to compensate for poor diagnostic search tactics. Good tactics enable ordinary engineers to become extraordinary problem solvers. Problems that have dogged companies for years, and thwarted the efforts of the most experienced MBBs, are solved in hours or days.

This class is primarily about one of the most powerful tools available in diagnosis. It would seem that it is also one of the best kept secrets, but it’s not secret at all. However, to be at all effective, it needs to be applied as an integral part of a specific diagnostic strategy with well-planned tactics. Being able to execute this strategy, with well planned tactics, and using the tool correctly will be the single biggest improvement you could make to your ability to diagnose novel problems. It will also prepare you for learning how to use the only 3 other strategies and associated tactics that are effective for diagnosis.

  • Bosch Automotive
  • Chemtura Corporation
  • Cooper-Standard Automotive
  • Dana Corporation
  • Delphi Corporation
  • Ford Motor Company
  • GDX Automotive
  • Goodyear Tire and Rubber Company
  • Hyundai Motor Company
  • Idexx Laboratories Inc.
  • Logitech International S.A.
  • Metrologic Instruments Inc.
  • Praxair Inc.
  • Switec Microcomponents S.A.
  • The Timken Company
  • TI Automotive
  • TRW Automotive
  • United Technologies Corporation
  • Visteon Corporation